Allixo
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Outsource Your IT To Allixo
​Tame The Chaos
​​Find IT Zen

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What We Do

We offer the below services to brick-and-mortar organizations anywhere in the United States, with an emphasis in the Pacific Northwest. IT Outsourcing & Fiber Internet are our specialties.​

​Click a category below for more information.
IT Services
  • ​TruCare: Fixed-Cost IT Outsourcing​
  • Non-Predatory Help for Internal IT Teams
  • Security-as-a-Service
  • ​HIPAA & PCI Compliance Advisement and Auditing
  • Hardware and Software Procurement
​Implementation & Consulting Services
  • ​Infrastructure Design and Implementation
  • ​Technology Strategy, Planning, and Budgeting
  • Cloud Service Migrations (Office 365, Google Apps, etc)
Cloud Services
  • ​VoIP Phone Service (Provided and Supported by Allixo)
  • ​Fiber Internet (in Skagit County)
  • Cloud Service Procurement and Management (CSP)
  • Hosting Services (in Our Datacenter, Azure, or AWS)
"Allixo is professional in all aspects of the word. They show up looking professional and while working with sometimes less then professional customers always conduct themselves professional and respectful of the customer. Since using Allixo our open work orders have gone down considerably. They are very efficient and eager to help in any way they can.”

- Kristen, Central Services Coordinator, Skagit County Government

What Is TruCare?

TruCare is Allixo's primary service offering. Simply put, TruCare is a fixed-cost IT department your employees will love and your budget will appreciate.

High Quality Support

We work hard to support your staff and improve their productivity. Our support is easy to access and users are empowered to tell us (and you) how we are doing.

Helpful Guidance

We take the time to learn about your organization so we can offer helpful guidance, from budgeting to problem solving. You can always call and get quick answers to your questions.

Meaningful Protection

Our experienced team uses sophisticated tools to protect your uptime and data.

Proven Technology Standards

Working with your budget, we implement our proven technology standards into your business.

Don't want to outsource everything? We offer non-predatory help for internal IT teams.

Who We Are

We are a team of IT experts and business consultants focused on helping you achieve IT Zen. Your Peace of Mind is our satisfaction.

We want to be your essential and trusted partner.

Email

info@allixo.com​

Phone

360-848-0810

Physical Locations

Headquarters
1520 Parker Way, Suite F
Mount Vernon, WA 98273

​Renton Field Office
227 SW 41st St
Renton, WA 98057
Focused on You
Client Retention Rate %
​Last 12 Months

Responsive
Minutes Average Ticket Acknowledgement Time
Empowering End-Users
End-User Satisfaction Responses Received Last 3 Months

Our Real Time Customer Satisfaction Score

We always prefer to be transparent with our clients and prospective clients! The widget below is powered in real time by our user statisfaction scoring system. Each time we close a ticket the end-user is given the option to rate how we did. This system heavily penlaizes us for nuetral and negative reviews; nuetral reviews receive a score of 0 instead of 50 and negative reviews receive a score of -100 instead of 0! Anything other than a positive response is followed up with a phone call from a manager to the end user, to seek information about what we could have done better for them. We believe accurate feedback from our clients is essential to our continued improvement.

Our Management Team

Each of these amazing individuals provide leadership and direction within Allixo, ensuring we keep our promises to you and your employees. Our management team meets weekly for lunch to plan our mutual success!

​Click on their names to learn more about them.
Jason Nelson (CEO, Member)
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Jason is co-founder of Allixo and serves as CEO. He is focused on empowering Allixo's managers, developing and executing our strategy, building key partnerships, and the company's overall performance. He also serves some of Allixo's clients as a their technology adviser.

When not at work Jason can be found spending time with his wife and two daughters, mixing audio for his church, cycling, and reading.
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LinkedIn
Sam Riley (Director of Support, Member)
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Sam is co-founder of Allixo. He leads the Managed Services Teams, which are focused on caring for your day to day technical needs and making sure the lights stay on. Sam has a strong technical background, including 12 years of experience, 8 current certifications, and a BS in Information Technology.

When not at work Sam can be found spending time with his wife and son, having fun with friends, reading science fiction, serving at his church, or playing a good FPS video game.

LinkedIn
Dave Ellis (CFO, Member)
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Dave serves as Allixo's CFO. He is focused on managing Allixo's finances, risks, accounting staff, and planning for the future. Dave also serves as Allixo's principal investor. He has a BS in Management from Cal Poly San Luis Obispo. Dave's spent his entire career in Information Technology.

When not working Dave can be found helping with his church's live sound and lighting needs, musing with audiophile friends on music and hi-fi reproduction systems, and keeping up with financial markets.

LinkedIn
Nate Stewart (Director of Engineering)
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Nate and his team are focused on the implementation of solutions for your business, from complete infrastructure retooling to migrating services to the cloud. Nate has 20 years of industry experience and genetic disposition towards doing everything right the first time.

When not at work Nate can be found spending time with his wife and two daughters, cooking, or curating his collections.

LinkedIn
Scott Taylor (Director of Growth, Member)
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Scott and the Growth Team are focused on helping our clients accomplish their business goals, successfully bringing on new clients, and continually developing our services and products to offer more value. Scott has over 20 years of industry experience.

Scott purchased Prime West, an IT Services company, in 2009 and transitioned it into Managed IT Services firm and with a new brand, Corban IT Services, over a period of 8 years. In late 2017 Scott and his team joined Allixo, creating a stronger and more capable company.


When not at work Scott enjoys spending time with his family, backpacking, playing table top games, and serving at his church.

LinkedIn
Peter Farnsworth (NOC Manager)
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As manager of Allixo's Network Operations Center (NOC), Peter manages Allixo's sophisticated suite of tools, empowering our teams to deliver on their promises, whether it's knowing when a backup job has failed, a key cloud server has gone offline, or a security breach has occurred. Peter has 8 years of industry experience and an interest in healthcare IT, security, and automation.

When not at work Peter can be found spending time with his wife, connecting with friends, playing the occasional strategy video game, and sampling the finer foods and wines the Pacific NW has to offer.

LinkedIn
We are a team of IT gurus and business consultants focused on helping you achieve IT Zen. Your Peace of Mind is our satisfaction.

Our Process

We Join Your Team

Our first conversation is like a job interview. You interview us. We get to know you. Together we will figure out if we are a good fit for each other.

We Share The Risk

The price is simple. We customize a flat monthly rate within a service agreement which covers the vast majority of your needs. When the unexpected happens (and you know it will) we will be there to fix it, and your costs won't change.

We Get To Work

It starts with a basic strategy: First, identify and fix the immediate needs while supporting your day to day operations. Next, build a solid foundation that secures your business now and prepares it for future growth. Finally, repeat the process. Keep fixing pain but stay focused on your business outcome.

Client Success

We believe the best marketing we can invest in is excellent service delivery. Since our founding in 2009 Allixo has grown organically, without spending dollars on paid marketing efforts. We have maintained 20-70% year over year growth for 8 years - we are grateful for our amazing clients helping us on our journey! We encourage prospective clients to connect with those who already work with us, and would be happy to put you in touch with as many as you like.

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Greg Goldfinch, CEO
Goldfinch Brothers, AD Systems: Manufacturing Companies with a combined 200 employees.

​"Allixo brought stability, smart planning, and meaningful change to our IT environment. They listen, understand our needs, and get things done. I'm grateful to be partnered with them and appreciate the peace of mind they provide."

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Dr. Tianna Tsitsis, Owner​
RejuvenationMD: Aesthetic Skin Treatment and Wellness Center with 10 employees.

“Partnering with Allixo has been one of the best business decisions we have made.   They bring extraordinary value with unparalleled customer service and expertise…all of which has been essential to our patient care and business growth."

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Eric Landon, SVP & CIO
​Skagit Bank: Regional bank with 300 employees.

"Allixo has provided the bank with a high level of service and skill on special projects. They delivered cost effective solutions that added significant benefit to our network operations."

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Ron Jakosh, Controller
Hallmark Refining Corporation: Manufacturing and refining company with 40 employees.

"The main difference between Allixo and other IT companies is that they are proactive, not reactive. This approach has provided us peace of mind for many years."

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Randy McMillan
New Life Church: Multi-Campus Church with 3500 weekly attendees.

"Allixo's way of working with their clients has changed how we think about IT support within our church. The cost is predictable and they are there whenever we need them. They also possess a strong understanding of the dynamics at work within a growing multi-campus church. We are grateful to be partnered with an IT support firm that can grow with us.”

We Would Like to Meet You!

Let's Talk 

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© COPYRIGHT 2016. ALL RIGHTS RESERVED.
  • Essentials
  • Industry Specializations
    • Manufacturing
    • Multi-Campus Churches
    • Teleradiology
  • Blog
  • Contact
    • I Already Work With Allixo & Need Support
    • I'm New & Would Like To Chat
    • Careers
  • Client Portal
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